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Contact ShopGoodwill Customer Service

How to Reach a Person at ShopGoodwill

Verified Contact Information

Customer Service Number:

  • 1-714-640-8370
    IVR / Automated System Only (No Human Option)
Call Now
Send Message

Legal:

  • 1-714-492-1150

Customer Service:

support@shopgoodwill.com

Fundraising/ Donations:

donor.impact@goodwill.org

Media:

shopgoodwillsocial@gmail.com
mobileapp@shopgoodwill.com
App Support
info@shopgoodwill.com

ShopGoodwill Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ShopGoodwill Phone Number
1 (714) 640-8370
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular ShopGoodwill Email Address
support@shopgoodwill.com
ShopGoodwill Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
View full overview

How to Contact ShopGoodwill Customer Service?

Most Popular Number:

(714) 640-8370
IVR / Automated System Only (No Human Option)
Total calls: 503 Issues resolved: 6 Last call: May 29, 2026

ShopGoodwill phone number is 714-640-8370. Call this line to get general customer support. To share your complaints or feedback, call 714-492-1150. For DMCA inquiries dial 714-242-9274.
As an alternative, you can get in touch with the company via Instagram, Facebook, YouTube,or email.

ShopGoodwill email for general customer support is support@shopgoodwill.com. To learn more about fundraising and donations, drop an email at donor.impact@goodwill.org.
To get more information about the company and its services, send an email to info@shopgoodwill.com.
If you seek quick assistance, call the company at 714-640-8370. ShopGoodwill customer support department operates Monday through Friday from 8 am to 4 pm PT.

The company is headquartered in California. ShopGoodwill address is Goodwill Industries of Orange County, 410 N. Fairview St., Santa Ana, California 92703, United States. Use this address to connect with the company via regular mail. To find the address of a certain ShopGoodwill store, check out its “Locations” page.

To contact ShopGoodwill via application, launch the app, log in to your account and search for the “Help Center” or “Contact Support” option to get in touch with the support team. Alternatively, you can send an inquiry to support@shopgoodwill.com or call the company at 714-640-8370 to get immediate assistance.

ShopGoodwill online store is open 24/7 and allows shopping whenever it’s convenient for you.
Store and Donation Centers are open Monday through Saturday from 9 am to 7 pm and from 9 am to 5 am on Sundays.
Outlet stores are open daily from 9 am to 5 pm. However, operation hours may vary depending on a location, so check out the “Locations” page to get more details on a specific location. If you need assistance, customer support team is available Monday through Friday from 8 am to 4 pm PT.

PissedConsumer Club

Contact Information

ShopGoodwill Website:

ShopGoodwill Help Center:

Corporate Office Address:

Goodwill Industries of Orange County
410 N. Fairview St.
Santa Ana, California 92703
United States

Other Info (opening hours):

Customer Support Hours:

Monday - Friday: 8:00am - 4:00pm (PT)

More contact details

Summary of ShopGoodwill Customer Service Calls

1K TOTAL
CALLS
01:23 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

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Frequently Asked Questions

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