Contact ShopGoodwill Customer Service
How to Reach a Person at ShopGoodwill
Verified Contact Information
Customer Service Number:
-
1-714-640-8370IVR / Automated System Only (No Human Option)
Legal:
-
1-714-492-1150
Customer Service:
support@shopgoodwill.com
Fundraising/ Donations:
donor.impact@goodwill.org
Media:
shopgoodwillsocial@gmail.com
ShopGoodwill Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ShopGoodwill Phone Number
1 (714) 640-8370
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular ShopGoodwill Email Address
support@shopgoodwill.com
ShopGoodwill Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (3% reported full resolution)
ShopGoodwill Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ShopGoodwill Phone Number | 1 (714) 640-8370 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 2 minutes |
| Most Popular ShopGoodwill Email Address | support@shopgoodwill.com |
| ShopGoodwill Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Low (3% reported full resolution) |
| ShopGoodwill Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 69% phone, 31% email |
| Common Reasons for Contact | Account, product/ service, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to ShopGoodwill | Order id or tracking number, customer id or account number or email |
Contact Information
ShopGoodwill Website:
ShopGoodwill Help Center:
Corporate Office Address:
Goodwill Industries of Orange County
410 N. Fairview St.
Santa Ana,
California
92703
United States
Other Info (opening hours):
Customer Support Hours:
Monday - Friday: 8:00am - 4:00pm (PT)
Summary of ShopGoodwill Customer Service Calls
1K
TOTAL
CALLS
CALLS
01:23
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Compare ShopGoodwill Customer Service To
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ShopGoodwill